Automatic replies to comments, by rules
Pick one post or all posts, set keywords, and write a public reply under the comment and a private message to its author. Each comment gets one reply.
Answers your Facebook and Instagram customers while you run your business
Rules you write reply to comments automatically. Smart replies in Arabic answer private messages using your instructions and your products, around the clock.
When a customer asks about a product, the reply arrives with its photo, price and link.
Three steps from connecting to replying
Nothing to install. Connect your account, write what you want, and Al Mujeb handles the rest.
Connect your account
Connect a Facebook Page or an Instagram business account through the official Meta consent steps, without sharing your password.
Write your rules and instructions
Set the words the automatic reply waits for and what it writes under them, and tell the smart reply what your customers should know about your business: products, prices and policies.
Al Mujeb replies and logs every event
Automatic and smart replies reach your customers, and every comment and message has a log of its steps that you can review any time.
What Al Mujeb does for your business
Clear rules for comments, AI for conversations, and a foundation that keeps you in control of everything that is sent.
Smart replies to private messages
Al Mujeb reads the customer message and answers following the instructions you publish, groups messages sent in a row into one reply, and hands the conversation to your team when needed.
Product catalog with photos and prices
Add your products with name, code, price, photo and link. When a customer asks about one, Al Mujeb sends its photo, then its details, price and link.
The catalog feature follows the plan you subscribe to.
Knowledge base
Write your texts and common questions: shipping, returns, opening hours. The smart reply reads what relates to the customer question and answers from your information, not from guesses.
Pauses when your staff steps in
If someone on your team replies in a conversation from the Page inbox, the smart reply stops there and does not talk over them.
Multiple businesses and pages
Run more than one business from one account, each with its own pages and Instagram accounts, and switch between them from the sidebar.
An event log for every comment and message
Every event has a journey of steps: it arrived, matched a rule, the reply was sent or why it was not. You know what happened without guessing.
Privacy and security
Access tokens are encrypted, each customer data is isolated from the others, and customer text is never written to logs. You can delete the data of any account on request.
Try it on your page
Connect one account, write your first rule, and watch the replies arrive in your dashboard.
Create your account
Channels
Working today on Facebook and Instagram, with more channels on the way.
- Facebook PagesComments on posts and private messagesAvailable now
- InstagramComments on posts and direct messagesAvailable now
- WhatsAppConversationsSoon
- TelegramConversationsSoon
- Website chatA widget on your siteSoon
Pricing
Clear prices in US dollars, and what each plan includes is listed under it.
Plans are coming soon
We are preparing the plans. Get in touch and we will suggest what suits your business.
Write to us at [Contact email]
What you can rely on
Works through Meta official APIs
Connects your account through the official Facebook and Instagram consent, and never asks for your password.
Encrypted access tokens
Stored encrypted, with each customer data isolated from the others at the database level.
No customer text in logs
Operational logs carry identifiers and statuses, not the text of your customer messages.
Data deletion in one request
Disconnect an account and delete its data with it, or request deletion from Facebook settings and follow its status.
Al Mujeb AI is an independent platform. It is not affiliated with or endorsed by Meta.
Questions page owners ask
If your question is not here, get in touch.
What is the difference between automatic and smart replies?
Automatic replies are for comments: a rule sets the post and keywords, and the reply text is fixed and written by you. Smart replies are for private messages: a language model reads the customer question and answers following your instructions, your knowledge base and your product catalog.
What do I need to start?
An Al Mujeb account, and a Facebook Page you manage or an Instagram business account. You connect it through the official Meta consent steps, then create your first rule or write your reply instructions.
Can it reply to the same comment more than once?
No. Each comment gets at most one public reply and one private message. If the platform cannot confirm that a send succeeded, it does not retry on its own: no reply is better than a double reply.
What happens when someone on my team steps in?
When your staff replies in a conversation from the Page inbox, the smart reply stops there. You can also stop it in any conversation from your dashboard.
How does the smart reply know my products and prices?
From three sources you control: the reply instructions you publish, the knowledge base made of your texts and common questions, and the product catalog. The more you write, the more accurate the reply.
Are my data and my customers data protected?
Access tokens are stored encrypted, each customer data is isolated from the others at the database level, and customer text is not written to operational logs. You can delete the data of any account when you disconnect it. Details are in the privacy policy.
Can I manage more than one page or business?
Yes. You can create more than one business under one account and connect pages and accounts to each. The number of connected accounts is set by your plan.
How much does it cost, and is there a free trial?
Plans and prices are in the pricing section, and it updates live.
Try Al Mujeb on your page
Connect your page, write your first rule, and watch the replies arrive in your dashboard.